CXB Solutions Inc.

Privacy Policy

Effective Date: January 1, 2026  •  Last Updated: March 31, 2026

CXB Solutions Inc. ("CXB Solutions," "we," "us," or "our") operates the website cxbsolutions.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Site.

Information you provide:

• Name, email address, shipping address, and billing address when placing an order
• Payment information (processed securely through Stripe — we do not store full card numbers)
• Communications you send us via email or contact forms

Information collected automatically:

• Browser type, IP address, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookie data and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and send order confirmations
• Communicate with you about your order, account, or customer service inquiries
• Improve our Site, products, and services
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations
• Send promotional communications if you have opted in (you may opt out at any time)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Payment processors: Stripe processes all payments. Their privacy policy governs the use of information provided to them.
• Shipping carriers: We share your name and address with carriers solely to fulfill your order.
• Service providers: Third parties who assist in operating our Site, under confidentiality agreements.
• Legal requirements: When required by law, court order, or governmental authority.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, remember your cart, and analyze Site traffic. You may disable cookies through your browser settings, though some Site features may not function properly as a result.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy and comply with legal obligations. Order records are typically retained for seven (7) years for tax and accounting purposes.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. All payment transactions are encrypted via SSL. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to opt out of marketing communications at any time by emailing support@cxbsolutions.com. California residents may have additional rights under the CCPA.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

CXB Solutions Inc.
Email: support@cxbsolutions.com
Website: cxbsolutions.com